G2 Vendor Directory

Open Exchange vs. Webex Suite

A side-by-side comparison based on G2 review data.

MetricOpen Exchange

by OpenExchange

Webex Suite

by Cisco

Overall rating4.44.2
Review count3018,928
Ease of use9.28.9
Ease of setup8.68.7
Quality of support9.48.7
Meets requirements9.49.0
NPS6048.120684
Small Business54.5%18.7%
Mid-Market27.3%31.0%
Enterprise18.2%50.3%
Total page views5877,240
Total LLM citations39511,931

Open Exchange

OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Intuitive
  • Setup Ease
  • Flexibility

Webex Suite

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Features
  • Video Quality
  • Team Collaboration