Open Exchange vs. Avaya IP Office
A side-by-side comparison based on G2 review data.
| Metric | Open Exchange | Avaya IP Office |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 30 | 11 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 8.6 | 9.1 |
| Quality of support | 9.4 | 8.8 |
| Meets requirements | 9.4 | 9.6 |
| NPS | 60 | 72.727273 |
| Small Business | 54.5% | 9.1% |
| Mid-Market | 27.3% | 63.6% |
| Enterprise | 18.2% | 27.3% |
| Total page views | 587 | 158 |
| Total LLM citations | 395 | 128 |
Open Exchange
OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.
- Ease of Use
- Easy Setup
- Reliability
- Intuitive
- Setup Ease
- Flexibility
Avaya IP Office
Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.