G2 Vendor Directory

Open Exchange vs. 8x8 Work

A side-by-side comparison based on G2 review data.

MetricOpen Exchange

by OpenExchange

8x8 Work

by 8x8

Overall rating4.44.2
Review count30942
Ease of use9.28.8
Ease of setup8.68.6
Quality of support9.48.4
Meets requirements9.48.8
NPS6047.123894
Small Business54.5%54.6%
Mid-Market27.3%35.1%
Enterprise18.2%10.3%
Total page views5871,840
Total LLM citations3954,153

Open Exchange

OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Intuitive
  • Setup Ease
  • Flexibility

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple