G2 Vendor Directory

Open Exchange vs. 3CX

A side-by-side comparison based on G2 review data.

MetricOpen Exchange

by OpenExchange

3CX

by 3CX

Overall rating4.44.4
Review count30549
Ease of use9.29.1
Ease of setup8.69.0
Quality of support9.48.2
Meets requirements9.49.1
NPS6059.027778
Small Business54.5%43.2%
Mid-Market27.3%49.3%
Enterprise18.2%7.5%
Total page views5871,591
Total LLM citations39515,726

Open Exchange

OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Intuitive
  • Setup Ease
  • Flexibility

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Features
  • Easy Setup
  • Integrations