G2 Vendor Directory

Ooma Office vs. Natterbox

A side-by-side comparison based on G2 review data.

MetricOoma Office

by Ooma, Inc.

Natterbox

by Natterbox Limited

Overall rating4.54.4
Review count134143
Ease of use9.19.2
Ease of setup9.28.8
Quality of support9.29.2
Meets requirements9.29.0
NPS75.38461567.132867
Small Business100.0%31.7%
Mid-Market0.0%58.5%
Enterprise0.0%9.9%
Total page views708396
Total LLM citations6,2411,487

Ooma Office

Ooma Office is an award-winning business communication solution designed to grow with your business. Whether you have 2 or 200 employees, Ooma delivers flexible, scalable voice and collaboration tools that are easy to manage. Ooma Office customers save an average of 50% per line compared to competing services. With unlimited line expansion, a simple do-it-yourself setup, and no contracts or long-term commitments, Ooma Office VoIP phone service makes it easy to scale at your own pace. Ooma offers 100+ powerful business phone features to support a seamless communications experience.

Pros

  • Easy Setup
  • Ease of Use
  • Business Tools
  • Intuitive
  • Customer Service
  • User-Friendly

Natterbox

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency.

Pros

  • Customer Support
  • Helpful
  • Features
  • Reliability
  • Ease of Use
  • CRM Integration