G2 Vendor Directory

Ooma Office vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricOoma Office

by Ooma, Inc.

Dialpad Connect

by Dialpad

Overall rating4.54.4
Review count1344,216
Ease of use9.19.2
Ease of setup9.29.1
Quality of support9.28.7
Meets requirements9.29.1
NPS75.38461558.479388
Small Business100.0%57.6%
Mid-Market0.0%32.8%
Enterprise0.0%9.6%
Total page views7083,520
Total LLM citations6,24120,955

Ooma Office

Ooma Office is an award-winning business communication solution designed to grow with your business. Whether you have 2 or 200 employees, Ooma delivers flexible, scalable voice and collaboration tools that are easy to manage. Ooma Office customers save an average of 50% per line compared to competing services. With unlimited line expansion, a simple do-it-yourself setup, and no contracts or long-term commitments, Ooma Office VoIP phone service makes it easy to scale at your own pace. Ooma offers 100+ powerful business phone features to support a seamless communications experience.

Pros

  • Easy Setup
  • Ease of Use
  • Business Tools
  • Intuitive
  • Customer Service
  • User-Friendly

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription