OnPay vs. Paychex
A side-by-side comparison based on G2 review data.
| Metric | OnPay | Paychex |
|---|---|---|
| Overall rating | 4.8 | 4.1 |
| Review count | 422 | 1,753 |
| Ease of use | 9.7 | 8.7 |
| Ease of setup | 9.5 | 8.5 |
| Quality of support | 9.6 | 8.5 |
| Meets requirements | 9.8 | 8.8 |
| NPS | 90.865385 | 48.400233 |
| Small Business | 97.4% | 75.0% |
| Mid-Market | 2.6% | 22.7% |
| Enterprise | 0.0% | 2.3% |
| Total page views | 1,097 | 4,790 |
| Total LLM citations | 12,610 | 24,229 |
OnPay
OnPay is designed for business owners who want to spend more time running their business — and less time managing back-office tasks. This award-winning payroll and HR software helps small and mid-sized businesses save over 15 hours each month by automating time-consuming processes and simplifying workforce management. “It’s an easy, quick, mobile-friendly system that doesn’t require a steep learning curve,” according to Entrepreneur, and it is rated “Excellent” by PCMag.
- Customer Support
- Ease of Use
- Payroll
- Helpful
- Payroll Ease
- Onboarding
Paychex
Paychex Flex® is an all-in-one HR platform built to help businesses hire, pay, manage, and retain employees all from a single interface. Designed to grow alongside your organization, Paychex Flex combines intelligent technology with flexible support to simplify the full scope of human resource management. At the core of the platform is a connected suite of payroll, HR, benefits, and workforce management tools. Paychex Flex automates routine administrative tasks from payroll processing and tax management to benefits enrollment and scheduling.
- Ease of Use
- Payroll
- Payroll Management
- Helpful
- Customer Support
- Payroll Ease