G2 Vendor Directory

OneDesk vs. Basecamp

A side-by-side comparison based on G2 review data.

MetricOneDesk

by OneDesk

Basecamp

by 37signals

Overall rating4.24.1
Review count345,487
Ease of use8.88.8
Ease of setup8.48.9
Quality of support8.58.6
Meets requirements8.98.7
NPS5036.792981
Small Business47.1%49.8%
Mid-Market26.5%33.6%
Enterprise26.5%16.6%
Total page views962,109
Total LLM citations11416,367

OneDesk

OneDesk combines online HelpDesk and Project Management software. Serve your customers and manage team projects with one application.

Pros

  • Features
  • Easy Setup
  • Intuitive
  • Flexibility
  • Easy Integration
  • Ease of Use

Basecamp

Basecamp is the #1 collaboration tool for hundreds of thousands of teams worldwide. Teams use Basecamp to work on projects, communicate, and get work organized every day. Whether with teammates across the room, or clients across the world, Basecamp is the best tool to get things done. Basecamp makes it easy for teams to see what everyone is working on, collaborate on documents, schedule projects, and more without meetings or emails. Not convinced? Read our thousands of reviews and sign up for free.

Pros

  • Ease of Use
  • Team Collaboration
  • Project Management
  • Task Management
  • Organization
  • Communication