G2 Vendor Directory

Odoo CRM vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricOdoo CRM

by Odoo

Zoho CRM

by Zoho

Overall rating4.14.1
Review count2042,956
Ease of use8.58.5
Ease of setup8.18.3
Quality of support8.18.0
Meets requirements8.68.6
NPS40.32258138.596491
Small Business69.5%61.6%
Mid-Market26.0%32.3%
Enterprise4.5%6.1%
Total page views9858,329
Total LLM citations14,983129,821

Odoo CRM

With over 5 million users, Odoo is the #1 Open Source CRM software! Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and even create marketing campaign automation to increase their overall sales performance. With Odoo CRM, users can get more leads than ever before. They can also follow-up on phone calls and meetings.

Pros

  • Ease of Use
  • Lead Management
  • User-Friendly
  • Easy Customization
  • Affordable
  • Easy Tracking

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful