G2 Vendor Directory

Odoo CRM vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetricOdoo CRM

by Odoo

Dynamics 365 Sales

by Microsoft

Overall rating4.13.8
Review count2041,624
Ease of use8.57.8
Ease of setup8.17.6
Quality of support8.17.9
Meets requirements8.68.3
NPS40.32258112.354949
Small Business69.5%30.6%
Mid-Market26.0%39.9%
Enterprise4.5%29.5%
Total page views9851,670
Total LLM citations14,98339,093

Odoo CRM

With over 5 million users, Odoo is the #1 Open Source CRM software! Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and even create marketing campaign automation to increase their overall sales performance. With Odoo CRM, users can get more leads than ever before. They can also follow-up on phone calls and meetings.

Pros

  • Ease of Use
  • Lead Management
  • User-Friendly
  • Easy Customization
  • Affordable
  • Easy Tracking

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation