G2 Vendor Directory

Odoo CRM vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricOdoo CRM

by Odoo

Bigin by Zoho CRM

by Zoho

Overall rating4.14.6
Review count204877
Ease of use8.59.2
Ease of setup8.18.9
Quality of support8.18.7
Meets requirements8.68.8
NPS40.32258174.112257
Small Business69.5%90.9%
Mid-Market26.0%8.1%
Enterprise4.5%1.0%
Total page views9853,314
Total LLM citations14,98321,375

Odoo CRM

With over 5 million users, Odoo is the #1 Open Source CRM software! Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and even create marketing campaign automation to increase their overall sales performance. With Odoo CRM, users can get more leads than ever before. They can also follow-up on phone calls and meetings.

Pros

  • Ease of Use
  • Lead Management
  • User-Friendly
  • Easy Customization
  • Affordable
  • Easy Tracking

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable