G2 Vendor Directory

Nice.Chat vs. Stream Chat

A side-by-side comparison based on G2 review data.

MetricNice.Chat

by Syntech Software Sp. z O. O

Stream Chat

by Stream

Overall rating4.74.5
Review count2653
Ease of use9.49.1
Ease of setup9.48.9
Quality of support9.09.2
Meets requirements9.19.3
NPS80.76923161.538462
Small Business69.2%64.2%
Mid-Market7.7%22.6%
Enterprise23.1%13.2%
Total page views43374
Total LLM citations16112

Nice.Chat

Nice.Chat - white label AI-powered communication platform for your business. Nice.Chat offers AI-driven self-service chat, customizable user interface branding, and omni-channel support for various social networks, messengers, and communication tools. It includes video and audio calling capabilities, integration with multiple payment methods, BPM systems, ITSM platforms, online monitoring, and analytics tools, as well as multi-domain permission settings.

Pros

    Stream Chat

    Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

    Pros

    • Ease of Use
    • Integrations
    • Simple
    • Features
    • Easy Integrations
    • API Integration