G2 Vendor Directory

NGSurvey vs. Resonate CX

A side-by-side comparison based on G2 review data.

MetricNGSurvey

by Data Illusion

Resonate CX

by Resonate Solutions

Overall rating4.24.6
Review count29594
Ease of use8.89.3
Ease of setup9.49.4
Quality of support8.69.5
Meets requirements8.99.3
NPS48.14814877.07231
Small Business25.9%40.8%
Mid-Market37.0%26.4%
Enterprise37.0%32.8%
Total page views1432,280
Total LLM citations563,269

NGSurvey

ngSurvey is a comprehensive on-premise survey software designed to facilitate enterprise-level data collection and analysis. It offers a secure platform that ensures complete data sovereignty and compliance, making it ideal for organizations seeking to manage their survey processes internally. With an intuitive interface, ngSurvey enables users to design, deploy, and analyze surveys efficiently, catering to a wide range of business needs.

Pros

  • Quick Setup
  • Setup Ease
  • Flexibility
  • Ease of Use
  • Customizability
  • Automation

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility