NGSurvey
Reviews
Star rating
Rank in Survey
Pros and cons
Pros
- Quick Setup
- Setup Ease
- Flexibility
- Ease of Use
- Customizability
- Automation
Cons
- Survey Issues
- Learning Curve
- Limited Customization
- Not User-Friendly
- Difficult Setup
- Complexity
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 25.9% |
| Mid-Market | 37.0% |
| Enterprise | 37.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 1 | 5.0 |
| 2026 Q1 | 4 | 4.3 |
| 2026 Q2 | 4 | 4.3 |
| 2026 Q3 | 1 | — |
Satisfaction ratings
What reviewers say
Excellent Reports and Clear, Helpful Feedback Analysis
“It provides excellent reports and offers clearer, more helpful feedback analysis.”
Strong EU GDPR Support for Tourism, Lacks Travel-Focused Templates
“Its native GDPR consent framework fits EU tourist data rules seamlessly, with customizable retention timers to automatically purge guest records on schedule. Response segmentation separates feedback across eco-tours and city itineraries, while downloadable visual charts cut down ”
Potente Análisis con IA, Configuración Sencilla
“Me gusta que NGSurvey tenga análisis de IA integrados. Disfruto poder crear encuestas con lógica avanzada y utilizar las plantillas de encuesta prediseñadas que te ayudan a empezar un proyecto sin tener que comenzar desde cero. También aprecio los temas personalizados, los resúme”