G2 Vendor Directory

NGSurvey vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricNGSurvey

by Data Illusion

Hotjar by Contentsquare

by Contentsquare

Overall rating4.24.3
Review count29345
Ease of use8.89.1
Ease of setup9.49.1
Quality of support8.68.8
Meets requirements8.98.8
NPS48.14814855.120482
Small Business25.9%52.5%
Mid-Market37.0%37.9%
Enterprise37.0%9.6%
Total page views1431,347
Total LLM citations565,035

NGSurvey

ngSurvey is a comprehensive on-premise survey software designed to facilitate enterprise-level data collection and analysis. It offers a secure platform that ensures complete data sovereignty and compliance, making it ideal for organizations seeking to manage their survey processes internally. With an intuitive interface, ngSurvey enables users to design, deploy, and analyze surveys efficiently, catering to a wide range of business needs.

Pros

  • Quick Setup
  • Setup Ease
  • Flexibility
  • Ease of Use
  • Customizability
  • Automation

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings