G2 Vendor Directory

NGSurvey vs. Delighted

A side-by-side comparison based on G2 review data.

MetricNGSurvey

by Data Illusion

Delighted

by Qualtrics

Overall rating4.24.7
Review count2960
Ease of use8.89.6
Ease of setup9.49.5
Quality of support8.69.4
Meets requirements8.99.1
NPS48.14814883.050847
Small Business25.9%40.0%
Mid-Market37.0%58.3%
Enterprise37.0%1.7%
Total page views143413
Total LLM citations562,131

NGSurvey

ngSurvey is a comprehensive on-premise survey software designed to facilitate enterprise-level data collection and analysis. It offers a secure platform that ensures complete data sovereignty and compliance, making it ideal for organizations seeking to manage their survey processes internally. With an intuitive interface, ngSurvey enables users to design, deploy, and analyze surveys efficiently, catering to a wide range of business needs.

Pros

  • Quick Setup
  • Setup Ease
  • Flexibility
  • Ease of Use
  • Customizability
  • Automation

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Pros