G2 Vendor Directory

Nexternal eCommerce Platform vs. Zoey

A side-by-side comparison based on G2 review data.

MetricNexternal eCommerce Platform

by TrueCommerce

Zoey

by Zoey

Overall rating4.64.5
Review count3648
Ease of use8.58.9
Ease of setup8.08.5
Quality of support9.69.3
Meets requirements8.79.1
NPS75.75757667.391304
Small Business80.6%80.9%
Mid-Market16.7%14.9%
Enterprise2.8%4.3%
Total page views119368
Total LLM citations56974

Nexternal eCommerce Platform

The Nexternal eCommerce Platform is a PCI Service Level 1 hosted system that enables brands to sell products directly to consumers or other businesses online, in person, or over the phone. The platform has been continuously evolving since 1999 and has features that will not be found in simpler applications. The software is a single database solution that provides a holistic overview of customer activity regardless of the channel the purchaser is utilizing.

Pros

    Zoey

    Zoey is a B2B and wholesale eCommerce platform with built-in order management, designed for distributors and manufacturers who sell through field reps, inside sales teams, and self-service B2B portals. The platform handles the full B2B order lifecycle from quote to invoice. Buyers log into a branded B2B storefront and self-service portal where they can browse account-specific catalogs, check customer-specific pricing, place and track orders, reorder from purchase history, view live inventory availability synced from connected systems, and manage invoices, net terms, and payment terms.

    Pros

    • Customer Support
    • Ease of Use
    • Customizability
    • Customer Service
    • Customization Options
    • Flexibility