G2 Vendor Directory

Nexternal eCommerce Platform vs. Salesforce B2B Commerce

A side-by-side comparison based on G2 review data.

MetricNexternal eCommerce Platform

by TrueCommerce

Salesforce B2B Commerce

by Salesforce

Overall rating4.64.3
Review count36369
Ease of use8.58.4
Ease of setup8.08.1
Quality of support9.68.7
Meets requirements8.78.9
NPS75.75757650.144928
Small Business80.6%30.2%
Mid-Market16.7%36.3%
Enterprise2.8%33.5%
Total page views1191,177
Total LLM citations563,138

Nexternal eCommerce Platform

The Nexternal eCommerce Platform is a PCI Service Level 1 hosted system that enables brands to sell products directly to consumers or other businesses online, in person, or over the phone. The platform has been continuously evolving since 1999 and has features that will not be found in simpler applications. The software is a single database solution that provides a holistic overview of customer activity regardless of the channel the purchaser is utilizing.

Pros

    Salesforce B2B Commerce

    Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books.

    Pros

    • Ease of Use
    • B2B
    • Integrations
    • B2B Sales
    • Features
    • Easy Integrations