G2 Vendor Directory

Nexternal eCommerce Platform vs. BigCommerce

A side-by-side comparison based on G2 review data.

MetricNexternal eCommerce Platform

by TrueCommerce

BigCommerce

by Commerce

Overall rating4.64.2
Review count36582
Ease of use8.58.7
Ease of setup8.08.5
Quality of support9.68.5
Meets requirements8.78.5
NPS75.75757646.596859
Small Business80.6%76.6%
Mid-Market16.7%19.2%
Enterprise2.8%4.2%
Total page views1191,687
Total LLM citations5617,154

Nexternal eCommerce Platform

The Nexternal eCommerce Platform is a PCI Service Level 1 hosted system that enables brands to sell products directly to consumers or other businesses online, in person, or over the phone. The platform has been continuously evolving since 1999 and has features that will not be found in simpler applications. The software is a single database solution that provides a holistic overview of customer activity regardless of the channel the purchaser is utilizing.

Pros

    BigCommerce

    Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.

    Pros

    • Ease of Use
    • Customer Support
    • Easy Integration
    • Product Management
    • Easy Setup
    • Customer Service