G2 Vendor Directory

NEXT vs. Maze

A side-by-side comparison based on G2 review data.

MetricNEXT

by NEXT

Maze

by Maze

Overall rating4.64.5
Review count17111
Ease of use8.79.1
Ease of setup9.89.6
Quality of support9.78.9
Meets requirements8.98.4
NPS82.35294166.666667
Small Business23.5%31.5%
Mid-Market41.2%45.9%
Enterprise35.3%22.5%
Total page views54838
Total LLM citations21010,984

NEXT

Customers are the lifeblood of any company. And their voice—what they say, need and want—matters. NEXT is a customer intelligence platform that turns customer interaction data—from Gong, Zoom, Qualtrics, G2 and other sources—into actionable insights and automated workflows for teams in product, engineering, marketing and beyond. Using agentic AI technology with human-like accuracy, we let you bring the voice of your customers into the way you build, market, and sell your products. Launched in April 2023, NEXT is trusted by Bosch, PaperCut, Lipton, Action, and Erste Group.

Pros

    Maze

    All of your research, one platform. Trusted by over 60,000 product teams, Maze empowers researchers to be change-makers, turning research into a center of influence and customer insights into a lasting competitive advantage. By bringing recruiting, testing, and analysis together, Maze helps organizations move from intuition to evidence, faster. From researchers to designers and product managers, anyone can run studies that answer any question and drive better decisions at any altitude.

    Pros

    • Features
    • Ease of Use
    • User Interface
    • Intuitive
    • Survey Management
    • Tracking