G2 Vendor Directory

NetSupport Manager vs. SolarWinds DameWare Remote Support

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

SolarWinds DameWare Remote Support

by SolarWinds Worldwide LLC

Overall rating4.74.3
Review count1868
Ease of use9.59.1
Ease of setup9.39.0
Quality of support9.88.5
Meets requirements9.79.3
NPS88.23529452.941176
Small Business22.2%14.7%
Mid-Market55.6%50.0%
Enterprise22.2%35.3%
Total page views97180
Total LLM citations208915

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    SolarWinds DameWare Remote Support

    Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.

    Pros

    • Ease of Use
    • Remote Control
    • Automation
    • Remote Access
    • Affordable
    • Software Updates