G2 Vendor Directory

NetSupport Manager vs. ScreenConnect

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

ScreenConnect

by ConnectWise

Overall rating4.74.7
Review count18520
Ease of use9.59.4
Ease of setup9.39.1
Quality of support9.89.0
Meets requirements9.79.4
NPS88.23529480.040733
Small Business22.2%66.5%
Mid-Market55.6%30.2%
Enterprise22.2%3.3%
Total page views97621
Total LLM citations2084,745

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    ScreenConnect

    ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

    Pros

    • Remote Work
    • Reliability
    • Ease of Use
    • Remote Access
    • Easy Communication
    • Connection Speed