G2 Vendor Directory

NetSupport Manager vs. Remote Desktop Services

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

Remote Desktop Services

by Microsoft

Overall rating4.74.5
Review count18140
Ease of use9.59.3
Ease of setup9.39.0
Quality of support9.88.7
Meets requirements9.79.2
NPS88.23529466.18705
Small Business22.2%33.6%
Mid-Market55.6%33.6%
Enterprise22.2%32.9%
Total page views97152
Total LLM citations2081,023

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    Remote Desktop Services

    Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments.

    Pros

    • User-Friendly
    • Easy Setup