G2 Vendor Directory

NetSupport Manager vs. Microsoft Quick Assist

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

Microsoft Quick Assist

by Microsoft

Overall rating4.74.4
Review count1834
Ease of use9.59.7
Ease of setup9.39.7
Quality of support9.89.2
Meets requirements9.79.1
NPS88.23529459.375
Small Business22.2%41.2%
Mid-Market55.6%26.5%
Enterprise22.2%32.4%
Total page views97204
Total LLM citations2081,267

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    Microsoft Quick Assist

    Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

    Pros

    • Easy Setup
    • Ease of Use
    • Remote Support