G2 Vendor Directory

NetSupport Manager vs. ManageEngine Remote Access Plus

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

ManageEngine Remote Access Plus

by Zoho

Overall rating4.74.4
Review count1835
Ease of use9.59.1
Ease of setup9.39.2
Quality of support9.89.1
Meets requirements9.79.2
NPS88.23529458.823529
Small Business22.2%52.9%
Mid-Market55.6%38.2%
Enterprise22.2%8.8%
Total page views97129
Total LLM citations208290

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    ManageEngine Remote Access Plus

    ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.

    Pros

    • Automation
    • Deployment Ease
    • Easy Setup
    • Ease of Use
    • Easy Integrations
    • Implementation Ease