G2 Vendor Directory

NetSupport Manager vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

LogMeIn Resolve

by GoTo

Overall rating4.74.3
Review count18474
Ease of use9.59.1
Ease of setup9.39.0
Quality of support9.88.9
Meets requirements9.79.1
NPS88.23529455.201699
Small Business22.2%35.5%
Mid-Market55.6%43.1%
Enterprise22.2%21.4%
Total page views971,211
Total LLM citations2085,616

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    LogMeIn Resolve

    LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

    Pros

    • Ease of Use
    • Remote Control
    • Remote Access
    • Remote Support
    • Customer Support
    • Features