NetSupport Manager vs. LogMeIn Rescue
A side-by-side comparison based on G2 review data.
| Metric | NetSupport Manager | LogMeIn Rescue |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 18 | 239 |
| Ease of use | 9.5 | 9.3 |
| Ease of setup | 9.3 | 9.4 |
| Quality of support | 9.8 | 9.0 |
| Meets requirements | 9.7 | 9.3 |
| NPS | 88.235294 | 71.748879 |
| Small Business | 22.2% | 32.9% |
| Mid-Market | 55.6% | 40.1% |
| Enterprise | 22.2% | 27.0% |
| Total page views | 97 | 1,090 |
| Total LLM citations | 208 | 3,153 |
NetSupport Manager
Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability