G2 Vendor Directory

NetSupport Manager vs. LogMeIn Rescue

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

LogMeIn Rescue

by GoTo

Overall rating4.74.5
Review count18239
Ease of use9.59.3
Ease of setup9.39.4
Quality of support9.89.0
Meets requirements9.79.3
NPS88.23529471.748879
Small Business22.2%32.9%
Mid-Market55.6%40.1%
Enterprise22.2%27.0%
Total page views971,090
Total LLM citations2083,153

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    LogMeIn Rescue

    LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

    Pros

    • Ease of Use
    • Remote Support
    • Remote Access
    • Remote Control
    • Customer Support
    • Reliability