G2 Vendor Directory

NetSupport Manager vs. ISL Online

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

ISL Online

by PDQ

Overall rating4.74.6
Review count18625
Ease of use9.59.4
Ease of setup9.39.2
Quality of support9.89.3
Meets requirements9.79.1
NPS88.23529475.369458
Small Business22.2%51.7%
Mid-Market55.6%26.0%
Enterprise22.2%22.3%
Total page views97703
Total LLM citations2083,394

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    ISL Online

    ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.

    Pros

    • Ease of Use
    • Customer Support
    • Remote Support
    • Easy Setup
    • Remote Access
    • Simple