G2 Vendor Directory

NetSupport Manager vs. FixMe.IT

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

FixMe.IT

by Techinline

Overall rating4.74.7
Review count18221
Ease of use9.59.7
Ease of setup9.39.6
Quality of support9.89.5
Meets requirements9.79.2
NPS88.23529482.272727
Small Business22.2%66.1%
Mid-Market55.6%31.7%
Enterprise22.2%2.3%
Total page views9780
Total LLM citations208126

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    FixMe.IT

    FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

    Pros