G2 Vendor Directory

NetSupport Manager vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricNetSupport Manager

by NetSupport Limited

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.74.7
Review count18396
Ease of use9.59.4
Ease of setup9.38.9
Quality of support9.89.3
Meets requirements9.79.5
NPS88.23529479.949239
Small Business22.2%15.0%
Mid-Market55.6%36.5%
Enterprise22.2%48.6%
Total page views97899
Total LLM citations2086,953

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros

    BeyondTrust Remote Support

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

    Pros

    • Ease of Use
    • Remote Access
    • Remote Support
    • Security
    • Reliability
    • Security Focus