G2 Vendor Directory

net2phone vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

Metricnet2phone

by net2phone

Zoom Workplace

by Zoom

Overall rating4.44.5
Review count19456,430
Ease of use8.99.2
Ease of setup8.69.2
Quality of support8.88.9
Meets requirements8.99.3
NPS66.66666771.13377
Small Business79.9%50.8%
Mid-Market17.5%31.4%
Enterprise2.6%17.8%
Total page views76626,539
Total LLM citations2,926180,152

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

Pros

  • Ease of Use
  • Customer Service
  • Customer Support
  • Helpful
  • Simplicity Focus
  • Affordable

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing