G2 Vendor Directory

net2phone vs. Open Exchange

A side-by-side comparison based on G2 review data.

Metricnet2phone

by net2phone

Open Exchange

by OpenExchange

Overall rating4.44.4
Review count19430
Ease of use8.99.2
Ease of setup8.68.6
Quality of support8.89.4
Meets requirements8.99.4
NPS66.66666760
Small Business79.9%54.5%
Mid-Market17.5%27.3%
Enterprise2.6%18.2%
Total page views766587
Total LLM citations2,926395

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

Pros

  • Ease of Use
  • Customer Service
  • Customer Support
  • Helpful
  • Simplicity Focus
  • Affordable

Open Exchange

OpenExchange is a Technology Enabled Service provider chosen by the most demanding industries in the world as their virtual communications partner. We make virtual and hybrid meetings & events work, regardless of technology, complexity, location, or time of day. Our global team of skilled professionals, combined with advanced technology and fastidious planning results in unmatched satisfaction.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Intuitive
  • Setup Ease
  • Flexibility