net2phone vs. Microsoft 365
A side-by-side comparison based on G2 review data.
| Metric | net2phone | Microsoft 365 |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 194 | 5,875 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.6 | 9.0 |
| Quality of support | 8.8 | 8.7 |
| Meets requirements | 8.9 | 9.4 |
| NPS | 66.666667 | 74.635464 |
| Small Business | 79.9% | 34.6% |
| Mid-Market | 17.5% | 35.1% |
| Enterprise | 2.6% | 30.3% |
| Total page views | 766 | 5,274 |
| Total LLM citations | 2,926 | 42,284 |
net2phone
net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.
- Ease of Use
- Customer Service
- Customer Support
- Helpful
- Simplicity Focus
- Affordable
Microsoft 365
Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security.
- Ease of Use
- Team Collaboration
- Features
- Integrations
- Seamless Integration
- Collaboration