net2phone vs. Microsoft Teams
A side-by-side comparison based on G2 review data.
| Metric | net2phone | Microsoft Teams |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 194 | 19,390 |
| Ease of use | 8.9 | 9.0 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 66.666667 | 58.707422 |
| Small Business | 79.9% | 22.8% |
| Mid-Market | 17.5% | 38.1% |
| Enterprise | 2.6% | 39.1% |
| Total page views | 766 | 18,980 |
| Total LLM citations | 2,926 | 31,071 |
net2phone
net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.
- Ease of Use
- Customer Service
- Customer Support
- Helpful
- Simplicity Focus
- Affordable
Microsoft Teams
Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management.
- Ease of Use
- Team Collaboration
- Communication
- File Sharing
- Easy Communication
- Integrations