G2 Vendor Directory

net2phone vs. Google Workspace

A side-by-side comparison based on G2 review data.

Metricnet2phone

by net2phone

Google Workspace

by Google

Overall rating4.44.6
Review count19448,263
Ease of use8.99.4
Ease of setup8.69.4
Quality of support8.88.8
Meets requirements8.99.3
NPS66.66666772.710174
Small Business79.9%46.4%
Mid-Market17.5%34.2%
Enterprise2.6%19.3%
Total page views76622,480
Total LLM citations2,926216,934

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

Pros

  • Ease of Use
  • Customer Service
  • Customer Support
  • Helpful
  • Simplicity Focus
  • Affordable

Google Workspace

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises.

Pros

  • Ease of Use
  • Team Collaboration
  • Integrations
  • Features
  • Intuitive
  • Google Integration