net2phone vs. Dialpad Connect
A side-by-side comparison based on G2 review data.
| Metric | net2phone | Dialpad Connect |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 194 | 4,216 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 8.6 | 9.1 |
| Quality of support | 8.8 | 8.7 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 66.666667 | 58.479388 |
| Small Business | 79.9% | 57.6% |
| Mid-Market | 17.5% | 32.8% |
| Enterprise | 2.6% | 9.6% |
| Total page views | 766 | 3,520 |
| Total LLM citations | 2,926 | 20,955 |
net2phone
net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.
- Ease of Use
- Customer Service
- Customer Support
- Helpful
- Simplicity Focus
- Affordable
Dialpad Connect
Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items
- Ease of Use
- Call Management
- Helpful
- Call Recording
- Features
- Voice Transcription