G2 Vendor Directory

net2phone vs. Webex Suite

A side-by-side comparison based on G2 review data.

Metricnet2phone

by net2phone

Webex Suite

by Cisco

Overall rating4.44.2
Review count19418,928
Ease of use8.98.9
Ease of setup8.68.7
Quality of support8.88.7
Meets requirements8.99.0
NPS66.66666748.120684
Small Business79.9%18.7%
Mid-Market17.5%31.0%
Enterprise2.6%50.3%
Total page views7667,240
Total LLM citations2,92611,931

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

Pros

  • Ease of Use
  • Customer Service
  • Customer Support
  • Helpful
  • Simplicity Focus
  • Affordable

Webex Suite

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Features
  • Video Quality
  • Team Collaboration