G2 Vendor Directory

net2phone vs. 3CX

A side-by-side comparison based on G2 review data.

Metricnet2phone

by net2phone

3CX

by 3CX

Overall rating4.44.4
Review count194549
Ease of use8.99.1
Ease of setup8.69.0
Quality of support8.88.2
Meets requirements8.99.1
NPS66.66666759.027778
Small Business79.9%43.2%
Mid-Market17.5%49.3%
Enterprise2.6%7.5%
Total page views7661,591
Total LLM citations2,92615,726

net2phone

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms.

Pros

  • Ease of Use
  • Customer Service
  • Customer Support
  • Helpful
  • Simplicity Focus
  • Affordable

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Features
  • Easy Setup
  • Integrations