G2 Vendor Directory

Neon CRM vs. Blackbaud Altru

A side-by-side comparison based on G2 review data.

MetricNeon CRM

by Neon One, LLC

Blackbaud Altru

by Blackbaud

Overall rating4.23.6
Review count44534
Ease of use8.27.0
Ease of setup8.06.7
Quality of support8.58.9
Meets requirements8.68.1
NPS47.511312-6.060606
Small Business88.8%57.6%
Mid-Market10.0%42.4%
Enterprise1.2%0.0%
Total page views2,806255
Total LLM citations21,029639

Neon CRM

Neon CRM by Neon One, is the nonprofit platform that empowers small to midsize nonprofits to make and maintain the personal connections that drive growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon One provides a true 360° view of your supporters.

Pros

  • Ease of Use
  • Features
  • Customer Support
  • Donor Management
  • All-in-one Solution
  • Reporting

Blackbaud Altru

With Blackbaud Altru, you'll: -Increase ticket sales with integrated analytics that enable you to identify trends and behaviors -Deliver a delightful and personalized experience online and offline through group sales, event pre-sales, automated discounts and more -Convert ticket buyers into members and donors through a 360-degree view of constituent behavior with consolidated data collection and layered wealth and demographic information -Save time and effort on program management

Pros