G2 Vendor Directory

Amex GBT Neo vs. SAP Concur

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

SAP Concur

by SAP Concur

Overall rating3.34.0
Review count147,238
Ease of use7.98.3
Ease of setup7.38.3
Quality of support7.98.3
Meets requirements7.48.9
NPS-21.42857132.925285
Small Business7.1%9.0%
Mid-Market28.6%36.2%
Enterprise64.3%54.9%
Total page views16014,410
Total LLM citations1,17741,076

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    SAP Concur

    SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies.

    Pros

    • Ease of Use
    • Expense Management
    • Efficiency
    • Easy Upload
    • Customer Support
    • Automation