Amex GBT Neo vs. SAP Concur
A side-by-side comparison based on G2 review data.
| Metric | Amex GBT Neo | SAP Concur |
|---|---|---|
| Overall rating | 3.3 | 4.0 |
| Review count | 14 | 7,238 |
| Ease of use | 7.9 | 8.3 |
| Ease of setup | 7.3 | 8.3 |
| Quality of support | 7.9 | 8.3 |
| Meets requirements | 7.4 | 8.9 |
| NPS | -21.428571 | 32.925285 |
| Small Business | 7.1% | 9.0% |
| Mid-Market | 28.6% | 36.2% |
| Enterprise | 64.3% | 54.9% |
| Total page views | 160 | 14,410 |
| Total LLM citations | 1,177 | 41,076 |
Amex GBT Neo
Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.
SAP Concur
SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies.
- Ease of Use
- Expense Management
- Efficiency
- Easy Upload
- Customer Support
- Automation