G2 Vendor Directory

Amex GBT Neo vs. Perk (formerly TravelPerk)

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Perk (formerly TravelPerk)

by Perk

Overall rating3.34.6
Review count142,169
Ease of use7.99.4
Ease of setup7.39.4
Quality of support7.99.4
Meets requirements7.49.2
NPS-21.42857175.428571
Small Business7.1%19.1%
Mid-Market28.6%62.5%
Enterprise64.3%18.4%
Total page views1603,927
Total LLM citations1,17723,728

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Perk (formerly TravelPerk)

    Perk is the intelligent platform for travel, spend and events. Perk’s powerful platform automates time-consuming tasks like travel bookings, expenses, and invoice processing. So your people can focus on real work, with real impact. Employees get simple, easy-to-use tools for everything from booking and managing travel to claiming expenses, processing invoices, and making payments. Finance teams get end-to-end control with customisable policies and permissions as well as full visibility into spend across the company with real time reporting across travel, expenses, invoices, and card payments.

    Pros

    • Ease of Use
    • Easy Booking
    • Customer Support
    • Setup Ease
    • Easy Setup
    • Convenience