G2 Vendor Directory

Amex GBT Neo vs. Navan (Formerly TripActions)

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Navan (Formerly TripActions)

by Navan

Overall rating3.34.6
Review count149,607
Ease of use7.99.5
Ease of setup7.39.3
Quality of support7.99.4
Meets requirements7.49.5
NPS-21.42857180.245737
Small Business7.1%9.2%
Mid-Market28.6%60.4%
Enterprise64.3%30.4%
Total page views1609,500
Total LLM citations1,17744,456

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Navan (Formerly TripActions)

    Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

    Pros

    • Ease of Use
    • Easy Booking
    • Convenience
    • Simple
    • Intuitive
    • Efficiency