Amex GBT Neo vs. Egencia by Amex GBT
A side-by-side comparison based on G2 review data.
| Metric | Amex GBT Neo | Egencia by Amex GBT |
|---|---|---|
| Overall rating | 3.3 | 4.5 |
| Review count | 14 | 942 |
| Ease of use | 7.9 | 9.2 |
| Ease of setup | 7.3 | 9.2 |
| Quality of support | 7.9 | 9.1 |
| Meets requirements | 7.4 | 9.2 |
| NPS | -21.428571 | 68.240343 |
| Small Business | 7.1% | 13.7% |
| Mid-Market | 28.6% | 37.9% |
| Enterprise | 64.3% | 48.4% |
| Total page views | 160 | 2,097 |
| Total LLM citations | 1,177 | 2,585 |
Amex GBT Neo
Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.
Egencia by Amex GBT
Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.
- Ease of Use
- Easy Booking
- Convenience
- Customer Support
- Efficiency
- Simplicity