G2 Vendor Directory

Amex GBT Neo vs. Booking.com for Business

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Booking.com for Business

by Booking.com

Overall rating3.33.8
Review count1441
Ease of use7.98.2
Ease of setup7.38.1
Quality of support7.96.9
Meets requirements7.48.3
NPS-21.42857121.95122
Small Business7.1%76.3%
Mid-Market28.6%15.8%
Enterprise64.3%7.9%
Total page views160592
Total LLM citations1,1775,043

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Booking.com for Business

    Booking.com for Business is the easy, free-to-use platform that combines the best of Booking.com with business travel management advantages for the whole team. - Everything you like about Booking.com - All the choice that Booking.com offers is here, including 3+ million properties, 380+ airlines and 200+ car rental brands. You get instant access to the Genius loyalty programme for discounts of up to 20%, and rewards like free breakfast on select stays. And verified traveller reviews plus detailed filtering help you find the right corporate travel booking options for trips near or far.

    Pros

    • Easy Booking
    • Ease of Use
    • Experience
    • Setup Ease
    • Convenience
    • Simple