G2 Vendor Directory

Navan (Formerly TripActions) vs. Amex GBT Neo

A side-by-side comparison based on G2 review data.

MetricNavan (Formerly TripActions)

by Navan

Amex GBT Neo

by American Express Global Business Travel

Overall rating4.63.3
Review count9,60714
Ease of use9.57.9
Ease of setup9.37.3
Quality of support9.47.9
Meets requirements9.57.4
NPS80.245737-21.428571
Small Business9.2%7.1%
Mid-Market60.4%28.6%
Enterprise30.4%64.3%
Total page views9,500160
Total LLM citations44,4561,177

Navan (Formerly TripActions)

Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Simple
  • Intuitive
  • Efficiency

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros