N-able Take Control vs. SecureLink Customer Connect
A side-by-side comparison based on G2 review data.
| Metric | N-able Take Control | SecureLink Customer Connect |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 150 | 32 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 9.1 | 9.3 |
| Quality of support | 8.9 | 9.4 |
| Meets requirements | 9.3 | 9.5 |
| NPS | 68.115942 | 59.375 |
| Small Business | 70.7% | 15.6% |
| Mid-Market | 23.3% | 31.3% |
| Enterprise | 6.0% | 53.1% |
| Total page views | 234 | 27 |
| Total LLM citations | 1,271 | 21 |
N-able Take Control
N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. N-able Take Control Plus offers: • Attended and unattended remote sessions • Fast connection in under 8 seconds • Support for Windows®, Mac®, and Linux® machines (MSPs can work from those platforms or their iOS® or Android® devices with our native app) • Customizable dashboards and reports • Effective diagnostics tools • Available branding, with tailored logos, post-session surveys,
- Ease of Use
- Remote Control
- Easy Setup
- Remote Access
- Remote Support
- Reliability
SecureLink Customer Connect
Easily and efficiently support your customers. The number one indicator of customer satisfaction is time to resolution. SecureLink Customer Connect helps your technicians focus on supporting customers – not managing passwords, calling help desks, or troubleshooting IT issues. With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.