G2 Vendor Directory

N-able Take Control vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricN-able Take Control

by N-able

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.54.7
Review count150396
Ease of use9.29.4
Ease of setup9.18.9
Quality of support8.99.3
Meets requirements9.39.5
NPS68.11594279.949239
Small Business70.7%15.0%
Mid-Market23.3%36.5%
Enterprise6.0%48.6%
Total page views234899
Total LLM citations1,2716,953

N-able Take Control

N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. N-able Take Control Plus offers: • Attended and unattended remote sessions • Fast connection in under 8 seconds • Support for Windows®, Mac®, and Linux® machines (MSPs can work from those platforms or their iOS® or Android® devices with our native app) • Customizable dashboards and reports • Effective diagnostics tools • Available branding, with tailored logos, post-session surveys,

Pros

  • Ease of Use
  • Remote Control
  • Easy Setup
  • Remote Access
  • Remote Support
  • Reliability

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus