N-able MSP Manager vs. Mint Service Desk
A side-by-side comparison based on G2 review data.
| Metric | N-able MSP Manager | Mint Service Desk |
|---|---|---|
| Overall rating | 3.7 | 4.8 |
| Review count | 34 | 17 |
| Ease of use | 8.3 | 8.9 |
| Ease of setup | 7.8 | 9.3 |
| Quality of support | 7.8 | 9.7 |
| Meets requirements | 7.9 | 9.4 |
| NPS | 3.030303 | 93.333333 |
| Small Business | 67.6% | 52.9% |
| Mid-Market | 23.5% | 35.3% |
| Enterprise | 8.8% | 11.8% |
| Total page views | 92 | 215 |
| Total LLM citations | 350 | 160 |
N-able MSP Manager
N-able MSP Manager is a cloud-based helpdesk & billing software for IT service providers. which includes a ticketing system, customer portal, technician mobile apps, billing tools, reporting dashboards, and more. N-able MSP Manager offers a lightweight ticketing system, with a quick entry feature which allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be created automatically from emails, with all email correspondence between clients and technicians captured within the ticket.
- Easy Access
- Setup Ease
- Ease of Use
- Automation
- Navigation Ease
- Easy Navigation
Mint Service Desk
Mint Service Desk is a certified and personalized ITSM software that guarantees the highest level of ticket management. The intuitive interface allows you to easily handle all incidents, and due to the automatic identification of IT assets in the network, it is possible to immediately access complete, accurate, and up-to-date data at any time. What's more, the system provides an advanced SLA function, the ability to track the Agent's working time, API, and the option of creating reports based on incidents, assets, or users.