N-able MSP Manager vs. EasyVista Service Manager
A side-by-side comparison based on G2 review data.
| Metric | N-able MSP Manager | EasyVista Service Manager |
|---|---|---|
| Overall rating | 3.7 | 4.0 |
| Review count | 34 | 102 |
| Ease of use | 8.3 | 7.6 |
| Ease of setup | 7.8 | 7.8 |
| Quality of support | 7.8 | 8.1 |
| Meets requirements | 7.9 | 8.4 |
| NPS | 3.030303 | 27.835052 |
| Small Business | 67.6% | 8.8% |
| Mid-Market | 23.5% | 30.4% |
| Enterprise | 8.8% | 60.8% |
| Total page views | 92 | 319 |
| Total LLM citations | 350 | 1,644 |
N-able MSP Manager
N-able MSP Manager is a cloud-based helpdesk & billing software for IT service providers. which includes a ticketing system, customer portal, technician mobile apps, billing tools, reporting dashboards, and more. N-able MSP Manager offers a lightweight ticketing system, with a quick entry feature which allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be created automatically from emails, with all email correspondence between clients and technicians captured within the ticket.
- Easy Access
- Setup Ease
- Ease of Use
- Automation
- Navigation Ease
- Easy Navigation
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support