MyChart vs. Updox
A side-by-side comparison based on G2 review data.
| Metric | MyChart | Updox |
|---|---|---|
| Overall rating | 4.4 | 4.3 |
| Review count | 40 | 104 |
| Ease of use | 9.1 | 9.2 |
| Ease of setup | 8.2 | 9.0 |
| Quality of support | 9.0 | 8.9 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 57.894737 | 61.165049 |
| Small Business | 37.5% | 85.4% |
| Mid-Market | 12.5% | 8.7% |
| Enterprise | 50.0% | 5.8% |
| Total page views | 729 | 263 |
| Total LLM citations | 1,945 | 1,047 |
MyChart
MyChart Bedside provides access to their latest lab results, a way to message their nurses and doctors, and clear, nontechnical explanations of their treatment.
Updox
With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.